Goodyear Reviews

Based on 20 customer reviews and online research, goodyear.com has a consumer rating of 1.5 out of 5 stars, indicating that most customers are not satisfied with Goodyear.

1.5 / 5.0

20 Reviews

5 Stars(2)

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4 Stars(0)

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3 Stars(0)

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2 Stars(2)

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1 Star(16)

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How would you rate Goodyear?

Customer Reviews (20)

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Vernon Ward
Posted on 04/15/2021
No good

No good. I bought a couple tyres two years ago and hardly driven 10K and the thread is almost gone.

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Jeremiah Wood
Posted on 02/28/2021
My complaint isn’t with the service

My complaint isn’t with the service, the service is excellent. Have had my brakes and shocks replaced for what I consider a reasonable price. However I just purchased P265/70R17 Goodyear Wrangler AT/S which is a nice riding tire, no complaints. I paid $156 per tire which is supposed to be a good tire for Goodyear shops. However, Walmart offers the same tire in stock for $110. Why such a make up on tires. I tried to do a price match but you can only do that if you buy the tires online and I purchased in store. Big mistake on my part. So I’m out $184 and Goodyear won’t even meet me halfway on the deal. Too bad, they just lost a customer who intended to bring my 2 cars to their shop for follow on maintenance. Lesson learned. I will do a better job researching tire prices and go to Walmart, Costco, or Sam’s Club for future tire purchases. I wouldn’t recommend Goodyear Auto Centers for purchasing tires. Way overpriced and their price match is only for online purchases.

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Jean Price
Posted on 01/19/2021
Their 5 year warranty is worthless

Their 5 year warranty is worthless! I purchased some Goodyear Tyres from Just Tyres whereupon chunks started falling off them. Just Tyres said I'd need to buy new tyres and that Goodyear would reimburse me. Goodyear tried everything they could to get out of honouring their warranty and Just Tyres were of no help (other than selling me more tyres which they were obviously very happy to do - shame they weren't as helpful honouring their own 5 Year Warranty). Goodyear and Just Tyres are a bunch of cowboys.

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Marion Rice
Posted on 12/14/2020
Bought tires off website

Bought tires off website. The installer never received them or the order so been working on getting charge removed for over 2 weeks.

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Virgil Bryant
Posted on 12/02/2020
Great tires

Great tires.
Awesome traction and lasted for a long period. About 5 years if I am not mistaken.
I Will recommend to my friends

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Norma Garza
Posted on 11/04/2020
Goodyear isn't worth the trouble here…

Goodyear isn't worth the trouble here is what I just received I gotta $88 refund and a gift card and now there telling me the gift card is no good and the numbers on it is no good leave it to Goodyear thanks Goodyear never again a customer of yours.. I'd post a picture but they won't let me laughing. What a joke GOODYEAR

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Loretta Castillo
Posted on 10/29/2020
Friendly helpful and professional…

Friendly helpful and professional customer service. They always inform me on what needs to be done.

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Carla Bell
Posted on 10/12/2020
When you purchase tires online from Goodyear

BUYER BEWARE - When you purchase tires online from Goodyear, THERE IS NOT FREE ROTATION, NOR ARE YOU ABLE TO GET ROAD HAZARD. When they are shipped to your local Goodyear store they are INDEPENDENT DEALERS who just install tires and have NO interest in service even though their sign says Goodyear out front. This is NOT made clear anywhere. So surprise if you want your tires rotated. $$$$. Any money you save buying them online will soon be spent in tire maintenance costs!!! GO SOMEWHERE ELSE.

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Isabella Terry
Posted on 10/08/2020
Wish there was a -0 star

Wish there was a -0 star! I've had 3 dealings with them over the past 12 years. The first time I purchased over $1200 in tires for my work van. The service was horrible, took forever and the staff was rude and un-attentive. I dealt with them again 5 years later thinking it would be better and same issues. Bad service, took there time and let customers stand around and they were rude! So again, I gave them another chance 6 years after that! I scheduled an 8am appt for new tires that I purchased at Goodyear.com weeks in advanced and paid with my Goodyear credit card. I showed up at 8am sharp. The guy was at the counter, I said good morning, he looked at me and didn't say one word. He then left me standing there for a long while 10-15 mins without acknowledging my existence. Going to the back office and returning to the computer multiple times until I could not take it no more and left! Needless to say I will reschedule with another local tire shop & I WILL NEVER DO BUSINESS WITH GOODYEAR AT 15 BARNETT BLVD POUGHKEEPIE NY 12603 AGAIN!!!

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Holly Cole
Posted on 08/28/2020
Pffft

Pffft! Political Tyres aren’t the one!

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Lewis Stephens
Posted on 08/26/2020
Some of their store employees are very…

Some of their store employees are very rude and knows nothing about customer service especially the ones in Deptford, NJ.

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Pedro Vargas
Posted on 08/22/2020
Never again will I ever purchase from…

Never again will I ever purchase from Goodyear! Racist to the first degree!

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